Service Details

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A Better Way Of Managing & Delivering IT People, Partners, Services & Products…

ITIL4 ® ?

ITIL 4 provides a practical and flexible approach to support various organizations on their journey to the new world of digital transformation.

ITIL 4 provides an end-to-end digital operating model for the delivery and operation of IT-enabled products and services and enables IT teams to continue play an important role in a wider business strategy. ITIL 4 also provides a holistic end-to-end approach that integrates frameworks such as Lean, Agile, and DevOps.

This TRAINING  includes the entire series of online, self-paced, accredited training courses to become ITIL 4 Foundation certified.

To get certified, you must pass a 40-question, 60-minute, multiple-choice exam. The passing score is 65% (26 of 40 answers must be correct).

The world is becoming digital. As technology is becoming embedded in society, organizations need to ready themselves for a new way of working. Over the years organizations and professionals have looked at ITIL® as their guiding light to support organizations, now ITIL has evolved, and ITIL 4 is here to navigate organizations into the modern age.

Upon successful completion, you will receive an official certificate issued by PeopleCert and AXELOS.

This Service Management course teaches you best practice ITSM approach. As a management consultant, We’ve completed over 10 ITSM implementations around the world. This course gives you the theory behind industry standard service management processes. I’ll also equip you with a practical context to apply these skills in your career. You’ll be able to implement and improve service management processes, sustainably! This course is proven, best practice approach on service management processes.

The ITSM framework has become the standard in IT Service Management across the globe. ITSM helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.

Why should I go for a ITIL4® Certification?

By obtaining your ITSM ITIL4 certification, you are showing employers that you understand Digital IT Transformation, the key elements, concepts and terminology used in the ITSM service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices.

Become an ITSM expert and become an IT hero:

  1. Feel Recognized!
  2. Higher and Better Paying Opportunities
  3. High-Level Competency Skill-set
  4. You speak and understand the global language of IT management
  5. Provides networking opportunities, It connects you to a community of professionals, organizations and experts worldwide
  6. More Jobs Opportunities
  7. Efficient Project Management
  8. Contribute to Your Company Growth
  9. Contribute to Your Career Growth
  10. It teaches you the best practices on how to increase the business productivity effectively

So yes! ITIL4® certification is worth the effort.

6 Lessons / 1-on-1 or Classroom Lessons / each lesson in 2-3 hours

Free Practices Classes / 1-on-1 Coaching

  1. Introduction to ITIL 4
  2. Service Management Concepts
  3. Modelling Value
  4. Guiding Principles
  5. Management Practices
  6. Exam Practices
  7. Paper Based Exam Date
Prerequisites

None, although a familiarity with IT service delivery will be beneficial.

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